Warranty Terms & Conditions

Warranty Terms & Conditions

In-Home Full Service Limited Warranty

InSinkErator® products come with a warranty against defects in material and workmanship for the period of the warranty from the date of purchase.
If this 
InSinkErator product is found to be defective within the warranty period, please contact InSinkErator New Zealand.
They will give you details of the Authorised 
Service Agent in your area.

To claim under this warranty the product must be inspected by the Authorised Service Agent. If the product is defective and is deemed to be under warranty, the product will be repaired or replaced at no cost to you. 

This warranty is in addition to your rights and remedies under the New Zealand Consumer Law and other laws.

This warranty is provided by InSinkErator New Zealand


The warranty will be void if you remove your disposer after installation and attempt to repair it, or if the disposer is used for commercial purposes.

This warranty does not cover:

• Products that are purchased from an overseas source and are not designed for New Zealand standards.

• Products that have been modified.

• Damage or problems caused by fire, flood, vandalism, misuse, venom and acts of God.

• Damage or problems due to incorrect installation.

• Product being used for other than domestic use.

• Damage or problems caused by other equipment or in electrical connection or Water Supply.

Your statutory rights

Our goods come with guarantees that cannot be excluded under the New Zealand Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Collection Notice

InSinkErator (New Zealand) collects your personal information to provide our services to you, including warranty claims, product registrations and anything else set out in our privacy policy and if you consent, marketing materials.

If we do not collect your personal information, we will not be able to provide you with our services.

We may disclose this personal information to related bodies, corporate and other organisations, if we believe it is necessary to provide you with a product or service which you have requested or for other purposes set out in our privacy policy.

Our privacy policy at https://insinkerator.co.nz/privacy-policy/ contains further information about how you may access and seek correction of the personal information that is held by us and how you may complain about a breach of the New Zealand Privacy Principles or a registered privacy code that binds us and how we will deal with such a complaint. Contact us at www.insinkerator.co.nz


Food Waste Disposer Warranty Periods

  • E20 – 2 Years
  • Model46 –  2 Years
  • Model56 – 3 Years
  • Model66 – 4 Years
  • Evolution 100 –  5 Years
  • Evolution 200 –  10 Years
  • Septic1000 – 5 Years
  • Septic2000 – 10 Years


Water Taps Warranty Periods

  • HotTaps – 2 Years
  • MultiTaps –  5 Years
  • DualTap –  3 Years
  • MultiTap Chilled – 5 Years
  • ChillTap –  3 Years