Delivery & Refunds
Our courier company cannot deliver to PO Boxes.
We require your physical delivery address.
Postage and handling charges are non-refundable.
New Zealand Delivery schedule
All orders are sent 1-2 days after ordering.
Targeted Delivery times.
Auckland and North Island
3 business days
4 business days
Note: Rural areas may take 1 business day extra.
Returns and Refunds – Terms and Conditions
We do our best to ensure our products arrive in perfect condition and well packaged. Please choose carefully as we cannot exchange goods if you change your mind or if they are delayed in transit beyond our control.
However, if you have received a faulty or wrong product or are concerned in regards to the delivery of your product please contact us and we will endeavour to remedy this immediately. You may return goods purchased from us, if the goods are returned in an unused condition, in their original packaging and the goods are returned to us, within 14 days of delivery.